If you have any questions, queries or concerns this is the section where you can find your answers.
Here we have addressed some of the most frequent queries we get from our clients regarding our house cleaning services in Melbourne. Please get in touch with us on 0425 399 879 and our experts
will assist you!
Do you want me to remove all the furniture or you can clean around it for a bond back guarantee
We clean both, furnished and unfurnished properties. However, it will be good to have an empty property of all the personal belongings and furniture removed prior to cleaning for move out, end of lease or bond back guarantee cleaning. This allows our home cleaners to clean the entire floor/carpet area and all the corners of your property.
In our basic package of Move in and Move out services, we have included mopping and vacuuming of any hard floors. We have special teams for carpet cleaning and upholstery cleaning. So if you have any specific requirements, you can let us know when you book our services.
Yes we do! However, it is better to let us know in advance, as this requires special attention and sometimes even a pressure cleaning. This is an additional cleaning service offered on request.
Polar cleaning offers some type of bond back guarantee on the end of lease cleaning services. If you fail to get your full bond amount back due to a cleaning issue, we will come back to the property and rectify the problem at no extra cost (as long as the items are part of End of lease cleaning package).
Yes, we do! That is the best part about our company! Though we charge cheap price for our cleaning services in Melbourne and nearby suburbs, we offer guarantee on the quality and standard of cleaning services that we provide. If you find the cleaning service is performed below Polar cleaning and the cleaning industry’s standards, you can give us a call and our experienced team will help you to resolve the issue!